Frequently Asked Questions

Is there a fee to participate in this program?

Is this fundraiser only available to non-profit groups?

How big is the Click Club USA Membership Card and does it contain any security features?

Who secures the businesses for the card?

What kinds of businesses participate?

Are the offers good for a one-time use or repeated uses?

What kinds of offers are available through the Click Club USA Membership and can I receive specials from other States?

Does Click Club USA need any info from our organization before we get started on this fundraiser?

How do we place our order?

Can we have our organization's logo on the front of our cards?

Can I receive a proof of the cards before they are printed if I choose to customize?

How long does it take to receive the cards?

Is there a minimum order?

How do we pay for the cards?

What forms of payment are accepted?

Can the unsold cards be returned?

When does the card expire?

What happens after my year is over for my Click Club USA Membership?

Can I get a replacement card if I loose it?

How and when is my card delivered?

Can I return my card for a refund?

How do my fundraising dollars get distributed to the organizations?


Frequently Asked Questions and Answers

How much profit does the Fundraiser make?

Your Organization can earn up to $20.00 profit per card if you sell the card for the suggested retail price of $40.00 per card.

Is there a fee to participate in this program?

There is no fee to participate in this fundraiser. On “standard” card orders we have no hidden costs. There is no shipping fee, setup fee, or design fee. The only cost is the cost of the cards - $10.00/card. Please note - If you request individual shipping of each card, there will be a $2.00 per card shipping and handling fee.

Is this fundraiser only available to non-profit groups?

No, this program is offered to any organization that is interested in creating a fundraising program.

How big is the Click Club USA Membership Card and does it contain any security features?

Our card is the size (3 3/8” x 2 1/8”) and thickness (0.30 mm) of a credit card. We use high-quality teslin cards where all printing is under the laminate, which eliminates any print from being scratched off like other fundraiser discount cards. Each card contains special tamper resistant security features and an individual coded membership number.

Who secures the businesses for the card?

Click Club USA has already secured the merchant offers for the card and will continue securing additional merchant offers throughout the year. Therefore, you and your supporters who purchase a card will want to check regularly for the latest and hottest deals through our web site at www.clickclubusa.com.

What kinds of businesses participate?

A wide range of businesses participates with Click Club USA. These include national franchises and local businesses that offer products and services. Offers may include car washes, dry cleaning, restaurants, entertainment, sporting events and automotive services are just a few.

Are the offers good for a one-time use or repeated uses?

The cards are good for repeated uses for an entire year from the first day you activate your Membership Card. It’s important to check for your favorite specials regularly since they may change from time to time.

What kinds of offers are available through the Click Club USA Membership and can I receive specials from other States?

There are a variety of deals offered depending on the merchant. Typically, an offer is a “Buy One, Get One Free” deal. For a complete list of current offers in your area, please visit www.clickclubusa.com You can even enjoy the savings throughout the Country – just simply click into any active state where deals are offered using the USA map.

Does Click Club USA need any info from our organization before we get started on this fundraiser?

Yes, to begin your fundraising program, simply click into the Fundraising section of www.clickclubusa.com and download the PDF file of the “Fundraising Agreement”. Fill-out and fax to 1-800-343-9760. We will then send you your fundraising kit – it’s that easy. If you have any questions, please feel free to Contact Us.

How do we place our order?

Your order can be placed through one of our Representatives or Online.

Can we have our organization's logo on the front of our cards?

Yes, some organizations request brand labeling therefore, if you can furnish a standard, high-resolution image (i.e. jpg, bmp, gif format) we can customize your card. There is an additional fee of $6.50 per card for the added logo and the minimum order is 1,000 cards.

Can I receive a proof of the cards before they are printed if I choose to customize?

Unfortunately the answer is no, so make sure your logo is a camera ready PDF or JPEG in high resolution. Your logo will be present in the right hand side of the front of the card where it says “your logo here” as shown on the home page.

How long does it take to receive the cards?

For orders without customized logos, cards will be shipped by the following business day via UPS or Fed Ex Ground. Custom orders will normally ship in 20 – 30 working days from final proof approval via UPS or Fed Ex Ground. If expedited shipping is required, please let us know and we will advise of the rush charges and then ship accordingly based on your decision.

Is there a minimum order?

No, there is no minimum order. This enables groups of all sizes to participate in this fundraiser. Again, the exception to this is if you would like to place your logo on the card then you will need to order a minimum of 1000 or more.

How do we pay for the cards?

For those fundraisers or charities that sell cards
you simply let us know the quantity of cards that your organization has sold and we invoice you for the quantity you order @ $10.00 per card. Upon receipt of payment, your cards are shipped for distribution by your organization.

For those individuals who order a new card or card(s) on-line
you simply follow the on-line payment instructions and we will ship you your card upon payment approval.

And finally – for those card members who simply want to renew their card on-line
simply follow the on-line payment instructions for which you will receive a new card. Once you receive your new card, you will need to register your new card on-line to activate it.

What forms of payment are accepted?

Visa and MasterCard are accepted. Also accepted are certified and company checks and/or money orders. Schools – please remit payments with a check or money order.

Can the unsold cards be returned?

Cards cannot be returned which is why we do not begin the 1-year term until the card is registered online by the end-user at www.clickclubusa.com/membership.php. Each card has an unlimited shelf life until the card gets registered which means that the cards can be sold at anytime.

When does the card expire?

The Membership Card will expire one year from the date the card is registered on-line by the purchaser of the card.

What happens after my year is over for my Click Club USA Membership?

Starting 60 days prior to the expiration date of your card you will be asked if you would like to renew your activation of your membership. If you request renewal of your card – you will be prompted to make an on-line payment and upon receipt of payment a new card will be mailed to you. Once you have activated your new card, your membership will be extended for another year. Click Club USA will also remit the appropriate donation of money to the fundraiser of your choice.

Can I get a replacement card if I loose it?

Yes, you can reorder a replacement card for $15.00 – However, you will need to make your request via email and send a check for $15.00 to Click Club USA, LLC at PO Box 635 Lakeville, MN 55044. Please also send a copy of your email for our records.

How and when is my card delivered?

Orders through your fundraiser –
Will be processed two (2) weeks from the closing date of your fundraising program for which your card member packet will be hand-delivered or sent via US Postal service.

Orders purchased through the Internet which include renewal orders –
Will be processed two (2) weeks from the closing date of your approved payment for which your card member packet will be sent via US Postal service.

Can I return my card for a refund?

30 Day limited return and refund policy –

Under “specified conditions” (see below) that you are not satisfied with our card during the first 30 days, we will refund your entire membership fee less the donated value remitted to your fundraiser. A refund will be processed within 15 business days.

Specified conditions include: Click Club USA reserves the right to refuse a refund if: you have not contacted us to resolve the issue that you may be having with the usage of the card, your internet provider requires specific technology and/or your hardware or software for which Click Club USA cannot support, or when you redeemed your offer - you had a service issue or conflict with an Advertiser or Merchant for which is beyond Click Club USA’s control.

Click Club USA is devoted to providing you the best service and quality offers available. Our goal is to save you money and provide successful fundraiser programs to communities in need. Please notify us of your issue at http://www.clickclubusa.com/contact and we will satisfy your request.

How do my fundraising dollars get distributed to the organizations?

Membership cards are sold by fundraisers for the “suggested retail price” of $40.00 per card for which $20.00 (or 50%) is retained by the fundraiser. All dollars raised by each specific fundraiser go directly to their organization either through direct fundraiser sales or the Internet sales program. Click Club USA maintains the highest integrity in distribution of all fundraising dollars.